Fair Usage Policy

1. Why We Have This Policy

Many of our plans run on shared, high-performance nodes. To guarantee consistent speed and reliability for every customer, we ask that resource usage stays within the fair-share expectations described below. This policy supplements our Terms of Service and Acceptable Usage Policy.

2. CPU & Memory

• Each plan includes a defined CPU and RAM allocation; sustained usage should stay within it
• Short bursts above your baseline are fine — sustained maxing of shared cores is not
• Workloads that repeatedly destabilize a node may be throttled or asked to upgrade

3. Storage

• Disk space is for your application, its data, and reasonable backups
• Using storage as a general file-dump, public download mirror, or backup target for unrelated systems is not permitted
• Excessive disk I/O that impacts neighbours may be rate-limited

4. Bandwidth & Network

• Plans include generous bandwidth for normal bot, database, and application traffic
• Operating high-volume file distribution, streaming relays, or proxy/VPN exit services is not covered by standard plans
• Traffic patterns resembling abuse or attacks may be mitigated automatically

5. What Happens If Usage Is Excessive

We prefer to work with you first. If your service consistently exceeds fair-share limits, we will typically:

• Notify you and explain what we are seeing
• Suggest optimization or an appropriate plan upgrade
• Temporarily throttle the service if it is actively harming other customers
• Suspend only as a last resort, or immediately in cases of clear abuse

6. Dedicated Resources

If your workload genuinely needs sustained high resource usage, we offer plans with dedicated CPU, memory, and bandwidth. Reach out and we'll help you pick the right fit.

7. Questions

Not sure whether your use case fits a plan? Ask us before you deploy through our Discord server— we're happy to advise.